LINE Business Connect integrates with Appier’s Aixon for AI-driven insights

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One of the largest messaging platforms in Asia, LINE has fully integrated Aixon, Appier’s AI-powered data intelligence solution, into its offerings to enable organizations using LINE Business Connect, a service for corporate clients that provides an API allowing access to various LINE account features, to generate powerful AI-driven insights into their followers and reach out to them with highly targeted marketing messages.

 

Aixon does this through its predictive audience segmentation capabilities.

 

The AI engine first cross-maps LINE user IDs with Appier’s CrossX database of over 2 billion user and device profiles and then segments them into keyword and interest areas.

 

The organization with the LINE Business Connect account can then use these target audience segments to send customized messages to the users most likely to respond positively.

 

More significantly, this opens up the potential for real-time cross-platform marketing. For example, if a LINE user shops on an e-commerce site but doesn’t complete the purchase, the site owner can send the user a message on LINE with a special offer to prompt him or her to complete the purchase.

 

“We’re delighted that Appier has integrated Aixon and LINE Business Platform. This enriches the functionality for LINE Business Connect customers and will give them deep insights into the usage trend and user behavior, allowing customers to do more precise data analysis, information filtering and more effective data application. This is resonant with LINE’s mission, ‘Closing the Distance’ between users and businesses and services. We’re especially excited about the potential that this creates for cross-platform marketing,” said Benny Wu, head of platform business at LINE Taiwan.

 

“LINE is one of the most widely adopted messaging platforms and reaches hundreds of millions of people in Asia. It is an active and vibrant community which is a dream for marketers. They now have the added boost of the AI brain of Aixon which uses deep learning and machine learning technologies to help bridge the gap with their customers,” said Magic Tu, VP of product management at Appier.

 

Aixon and LINE Business Connect customers in Japan, Taiwan, Thailand and Indonesia will be able to start taking advantage of the integrated platform from June this year.